Privacy Policy

01

Information We Collect

We collect information in a few ways:

• Information you give us directly — your name, phone number, email address, service address, and details about the job when you call, text, or fill out a form on the Site.
• Automatic website data — your IP address, browser type, device type, pages visited, and how you found the Site, collected through standard analytics tools.
• Communications — records of calls, texts, and emails exchanged with our dispatch and technicians, kept for service history and quality purposes.

02

How We Use Your Information

• To schedule, dispatch, and complete the locksmith service you request.
• To provide accurate quotes and confirm appointment details.
• To follow up on service quality, warranty issues, or billing questions.
• To improve the Site, our response times, and our service area coverage.
• To send appointment confirmations or, where you’ve opted in, occasional updates — never sold to third-party marketers.

03

Cookies & Website Data

Like most websites, the Site uses cookies and similar technologies to remember basic preferences, understand how visitors use the Site, and measure the performance of our pages. You can disable cookies in your browser settings, though some parts of the Site may not function as smoothly as a result.

04

When We Share Information

We do not sell your personal information. We share it only in limited situations:

• With the technician dispatched to your job, so they can reach you and complete the work.
• With service providers who help us run the business — scheduling software, payment processing, hosting, and analytics — bound to keep it confidential.
• If required by law, to comply with a subpoena, court order, or similar legal process.
• To protect the safety, rights, or property of SecureKey Pros, our customers, or the public.

05

Data Security

We use reasonable administrative and technical safeguards to protect the information we collect, including secure hosting and restricted access to customer records. No method of transmission or storage is 100% secure, so we can’t guarantee absolute security, but we work to keep your information protected at every step.

06

Your Rights & Choices

You can ask us to:

• Tell you what personal information we hold about you.
• Correct inaccurate information in our records.
• Delete your information, where we’re not required to keep it for legal or service-history reasons.
• Opt out of non-essential communications at any time.

To make a request, contact us using the details at the bottom of this page.

07

Children’s Privacy

This Site and our services are intended for adults arranging locksmith services. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will remove it.

08

Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The “Last updated” date at the top of this page will always reflect the most recent revision. We encourage you to review it periodically.